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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Datonya Johnson

March 26, 2024

5  out of  5 rating by Datonya Johnson
"Ms. Nicki was so pleasant to work with, she help get me n my husband the best insurance for our cars and our house! She even follow up with us afterwards to make sure everything was okay. I definitely referred my friends and family to shop with statefarm and ask for NICKI!"
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Yichen Wang

March 21, 2024

5  out of  5 rating by Yichen Wang
"Kyle is just super helpful and great to talk to. Everything was handled promptly and smoothly. Great experience."
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March 12, 2024

5  out of  5 rating by T S
"The staff at Kathy Thurmond-Edwards’ State Farm office was very helpful, especially Nicki Reed and Kyle Dearen! I appreciate their help!"
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Ryne Ladley

March 8, 2024

5  out of  5 rating by Ryne Ladley
"Jake (not that Jake, but a cool Jake nonetheless) was very helpful, knowledgeable, and made things easy! Made me feel really comfortable and confident about some things that make me feel uneasy sometimes. 10/10 would reccomend!"
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Judy Espy

March 8, 2024

5  out of  5 rating by Judy Espy
"Kyle is an awesome person to deal with. Very upbeat and personable. Everyone In Kathy’s office is very accommodating."
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Connie Austin

March 7, 2024

5  out of  5 rating by Connie Austin
"Everyone at Kathy’s office is great. Kyle is fabulous !!!!"
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Marti Byrd

March 7, 2024

5  out of  5 rating by Marti Byrd
"Since doing business here I have had interactions with the kindest, informative and professional Agents. Kudos 2 Ms Kathy and her StateFarm staff👌"
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Monzetta Harvell

March 5, 2024

5  out of  5 rating by Monzetta Harvell
"After the passing of my father I really didn't know which way too go , but Nickki stepped in she was a Jewel in helping mother out about the house and changing the insurance over. Thank you Nickki 💓"
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Suzy McCreight

March 1, 2024

5  out of  5 rating by Suzy McCreight
"Great customer service."
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Daariq Burton

February 22, 2024

5  out of  5 rating by Daariq Burton
"I have had an amazing experience with my agent Nikki Reed. She has gone above and beyond to help me and has been tremendous in ensuring I have all that I need and truly wants to help me. She is a great person and I am thankful to have her as my agent!"
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Brett Robbs

February 15, 2024

5  out of  5 rating by Brett Robbs
"I had an issue that unexpectedly came up. I spoke with Kyle on the phone and he explained the problem, knew exactly the person at the agency he could ask for more information and quickly resolved the problem while I was on the phone. He was extremely polite, friendly and helpful. The whole process couldn't have gone more smoothly thanks to Kyle and the others at Kathy Thurmond-Edwards' office."
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Jarvis Cook

January 23, 2024

5  out of  5 rating by Jarvis Cook
"The customer service is the best, Nicki is always professional and looks out for your best. She definitely goes above and beyond to get the job done."
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Shelia Long

January 22, 2024

5  out of  5 rating by Shelia Long
"They were so helpful in my time of need. A tree fell on my house and they got me help with in a few hours to remove the tree."
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Justin White

January 20, 2024

5  out of  5 rating by Justin White
"Always timely and friendly help! Highly recommend!"
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Annette Davis

January 18, 2024

5  out of  5 rating by Annette Davis
"Kyle and Jenny exhibited superior customer service."
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Veronica Dye

January 12, 2024

5  out of  5 rating by Veronica Dye
"I love that I switched to State Farm. My agent, Niki Reed really was nice and patient with me and made the process simple. Thanks for everything."
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bill guess

January 3, 2024

5  out of  5 rating by bill guess
"I would like to recommend Valerie Meitzler to anyone looking for a Medicare Supplement Policy. Valeria will listen to your questions and give you good answers. Everyone at this State Farm office is pleasant and easy to deal with. You can not be in better hands than Kathy Thurmond Edwards and State Farm"
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Jenifer Joiner

December 15, 2023

5  out of  5 rating by Jenifer Joiner
"Ms. Nicki was extremely helpful and knowledgeable. It was refreshing to speak to an agent that knew her stuff. OUTSTANDING JOB!!!"
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Lawrence Jones

December 13, 2023

5  out of  5 rating by Lawrence Jones
"Jake from State Farm helped me find the right coverages for my home and auto insurance. Give him a call for all of your insurance needs!"
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Shantrell Berretta

December 7, 2023

5  out of  5 rating by Shantrell Berretta
"State Farm is more than a company their Family."
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Randy Newman

December 1, 2023

5  out of  5 rating by Randy Newman
"Kathy and Nicki Reed are simply the best agents. They will do whatever it takes to help their clients and are always searching for ways to save me money. They have earned my trust and I’ll be their lifelong customer."
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Jeff Massey

November 30, 2023

5  out of  5 rating by Jeff Massey
"Kathy Thurmond-Edwards and her staff are great. Always available to answer questions. Home, auto and an umbrella policy."
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Jeffrey McAdams

November 29, 2023

5  out of  5 rating by Jeffrey McAdams
"They were absolutely incredible in looking for car insurance. They took my information and within a day had an even better insurance plan for much cheaper. I would so recommend them for your insurance needs. Professional and pleasant. Couldn’t ask for any better!!! Thank you."
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Bonnie Campbell

November 18, 2023

5  out of  5 rating by Bonnie Campbell
"Nicki was very professional and knowledgeable. She thoroughly explained everything to us. I highly recommend this agency."
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Sara Vehling

November 17, 2023

5  out of  5 rating by Sara Vehling
"I can only give the team at Kathy Thurmond Edwards 5 stars however , 5 stars is NOT ENOUGH! Working with Kyle and Jenny MADE MY DAY! They were SO KIND and SO HELPFUL! I look forward to doing future business bc of them!"