State Farm® Insurance Agent Kathy Thurmond-Edwards

"Nicki was very professional and knowledgeable. She thoroughly explained everything to us. I highly recommend this agency."

"I can only give the team at Kathy Thurmond Edwards 5 stars however , 5 stars is NOT ENOUGH! Working with Kyle and Jenny MADE MY DAY! They were SO KIND and SO HELPFUL! I look forward to doing future business bc of them!"

"Great service Kyle"

"The experience was cordial, professionsl and a feel of dealing with family and getting my needs met. God bless Kathy and her staff."

"We are so appreciate of the wonderful customer service of their staff. They are always willing to help!"

"Andrew Raoch Was very helpful and knowledgeable.... Answered every single question I had and more. He was very patient with me as I am new to this process. Thank you Andrew for everything that you've done. I truly appreciate you. I highly recommend Andrew .... You will not be disappointed."

"I have had the best experience with the most helpful people at the Kathy Thurmond-Edwards Office of State Farm. I would like to especially thank Jenny Wolf, who has made storm damage more bearable. Kyle is great to talk to when I call the Office."

"I called today to pay my insurance over the phone. The gentleman that answered my call was so helpful and truly delightful. Thank you for your help"

"Always nice and courteous, helped a ton with 16 year old son starting to drive sat down and went over insurance and road rules , great office, also staff is great Shelle was very helpful in pointing in the right direction"

"Outstanding customer service. Amber was extremely helpful and answered all my questions regarding insurance on my new car to replace the car that was stolen. The folks at Kathy Thurmond-Edwards are just fantastic. I highly recommend them!!"

"Thank you Jenny and Nikki for all you do. Your customer service is second to none. I was impressed with your professionalism and customer services. Thank you !! JFORD"

"Very attentive and prompt in providing service. I always find the staff invested in my needs."

"Kathy and her team are absolutely amazing! We would not know what to do without them!! 🩷🩷"

"I was calling to Pay for my auto insurance. Kyle was helping me. He was cordial, friendly and helpful. Thank you State Farm."

"I am a person and am treated like family by Kathy Thurman Edward's State Farm Team. They all have a way of lifting my spirit with compassionate care. Thanks from Gmama Gillmore !"

"Excellent service"

"Awesome...I am a long time member with Mrs Thurmond Edwards."

"The service quality I received from Nicki & Kyle was exceptional. I highly recommend them for all your insurance needs."

"I have been a client for more than 25 years and they are the best. Kathy Thurmond-Edwards is the best State Farm agent ever. Every time I call they are so professional and personable! Great job TEAM! Client FOREVER!"

"Kathy’s office is a pleasure to do business with, even when it’s business you don’t want to do. Always responsive, questions get answered quickly, and always a pleasant encounter. I cannot recommend Kathy Thurmond-Edwards enough!!"

"We spoke with Nikki today and we changed insurance for both Car and renters. She was very helpful and friendly. Very knowledgeable. We are glad we changed to state farm."

"Every interaction with this team is incredibly professional, effective and resolution-oriented. Our most recent interaction involved Lacee Wilson, a great listener and partner in understanding options and making the best decisions. Thanks Lacee!"

"My husband and I had a critical issue which needed to be addressed immediately. We stopped in State Farm’s office to speak with Nicki, our agent. Between Nicki and Jenny, after an hour and a half, they had the problem resolved. They are both wonderful. They worked through their lunch hour to assist us. They went out of their way with smiles on their faces! Such a pleasant change from other businesses."

"Kathy’s team is proactive and incredibly kind. I’m thankful to have this team to call when I need them!"