Kathy Thurmond-Edwards

"My state farm agent was not Kathy. My state farm agent was Nicki Reed. from State Farm Insurance. She was a tremendous help. She was a good listener too. I really appreciate her good customer care service ethics. She had a good spirit and good attitude all the way threw my transition. She was very helpful and polite as well. She provided me with a very safe and secure atmosphere. she was very informative and knowledgeable of all questions, I had to ask of as well! I recommend her to get an incentive and upgrade to upper class agent. State Farm Insurance seems to me be a good and better choice to go to. For a lot more coverage in renters,medical, and auto. Overall! choose State Farm Insurance, They really are on your side."

"Valerie Meitzler with the Kathy Thurmond-Edwards team has gone above and beyond the basic agent/client service with our insurance needs. She assisted us quickly when we need to make a home owner's insurance change as well as helping us when our son moved to another state. Even though Kathy's team does not write insurance for the state our son was moving to, Valerie offered a recommendation of a State Farm agent there who she worked alongside to make it an easy transition for all of us."

"Mrs. Nikki Reed, and the entire office staff seems, and does always have your best interest at heart. They make it their duty to make sure that all of you, needs, wants and questions are answered before they depart your presence. Thanks everyone, thanks Mrs. Reed"

"Lindsay@ State Farm is so awesome!! I pay $50 less a month with more coverage for auto with State Farm than I did with all state. So, I dropped all state! I’m not going to go into details about my policy, but I will say this; shop around for insurance and get a few quotes. My suggestion if I may give it, let Kathy Thurman State Farm be one of your first quotes and compare other quotes to State Farm’s. You will be amazed with the coverage and savings you get compared to the other insurance company coverage at their price rate. Thank you Lindsay"

"Kathy Thurmond-Edwards and her team are truly nothing less then God sent and provides top-notch customer service. My being a Business Owner of 31yrs. that alone speaks volumes for me. The professionalism as well as the Quality of service just exceeded my expectations but none other. From the moment my husband and I arrived we were warmly greeted by the receptionist. I must say she’s amazing and I enjoyed talking with her. Everyone there makes you feel just like family. Last but not least my sweet Lindsay. I can go on and on about how great she is and she is a great asset to the company. My husband and I look forward to many great years of doing business with our new insurance family."

"Our house encountered storm damage to our roof during that horrible weekend when tornadoes swept through Arkansas, Tennessee, and Kentucky. David Morrison was quick and professional in getting a list of contractors who do roofing to me. So glad that he is with this outstanding insurance agent, Kathy Thrumond-Edwards."

"This is the absolute worst company ever. I had a policy and was misinformed by my agent Victoria and her team and State Farm as well. I have never dealt with such a disorganized and misleading insurance company. I have been dealing with State Farm & Kathy Thurmond for a year now. My experience with them & state farm have been completely deplorable I would never recommend any of my colleges to do business with any state farm office but this office in particular had it where i was overcharged on my bill when i first added my second car and instead of them charging me the amount in full like most insurance companies do they instead decided to charge me over 3 months which didn't happen right instead each month was a different amount and they refused to accept their mistake so i disputed it and they told me to stop paying my bill we got your back and what happened was it too 2 months just for corporate to change the simplest thing so when my bill came back it was for over $800 and they refused to apply the proper credits to my account. To this day I'm still dealing with this mess they created. STAY AWAY FROM THIS AGENCY & STATEFARM."

"In my humble opinion, Kathy T. Edwards is THE BEST INSURANCE PERSON in the Mid South -- bar none!! Her staff is extremely knowledgeable and experienced. They don't miss a beat. She sells STATE FARM...the best. I have had a few claims from them and they went ABOVE and BEYOND. Notably my daughter's car got flooded in February and they paid WAY more than I thought they would for her car and she was able to get another one. I have known Kathy for over almost 40 years. I have trusted her with my insurance about as long as she's had the franchise and I recommend her to everyone."

"Kathy Thurmond-Edwards became our State Farm agent in 2007 and we have never looked back. Every staff person in her office is professional, personable and responds immediately to every question regarding our coverage. But the real test comes when you have a serious problem, right? It was a Tuesday night before Thanksgiving and the extended family was coming to our house for the first time, arriving Wednesday from out of town. We had a major water emergency. Kathy got her crew in early Wednesday and they made sure the house was comfortable and safe for Thanksgiving. Afterward, the renovations were completed in the time promised and the house looked better than before the crisis. Don't waste your time. Go meet Kathy and her team and see for yourself."