State Farm® Insurance Agent Kathy Thurmond-Edwards

"Huge props to Jake M for helping me navigate my recent claim. The way he moved through everything truly set me at ease and made a potentially awful situation so much easier to handle… I am deeply appreciative of him... Cool, calm, and in control of the process, he was fantastic. I know it’s a waiting game at this point, but again, the way he handled it all has greatly reduced my stress. Thank you so much Jake..."

"Nicki was very personal. She explained options completely and she covered everything very well."

"I personally want to thank Mrs. Debra for all the information & help she has given me and my family, in a difficult time she was always willing to be very helpful and supportive. She did it without hesitation. She was so kind and sweet. I highly recommend her for anyone in the future. Thank you."

"Mrs.Nix is was very professional and very helpful with my needs on quotes. Got me great prices. She’s the bomb. Thank you Mrs.Nix. And State Farm."

"Best place to have all your insurance!! Kathy Thurmond is the very best!! ❤️"

"Nicki was and has been absolutely amazing. She has been incredibly responsive and knowledgable and what we needed to do to be sure our move was seamless. We are so grateful and relieved to know we are absolutely in the right hands for all of our insurance needs!"

"On Thursday the 5th of June 2025, I was assisted by Ms Kathy Thurman -Edwards staff member by the name of Shellee Hudson. I was a transferred client from Pam Burch State Farm. After Mrs. Birch had retired from the insurance business. My wife Stella has done business with Ms Kathy's insurance office for several years and that was the reason why I miss Kathy wound up with my policies. So now we have all of our vehicles and our home insured still was State Farm but we have one agent. However, today for about an hour or so Mrs Hudson patiently listen to the various stories of how I had things insured and how I wanted things done. She is extremely knowledgeable in this work and extremely patient. And talking to her it was comfortable enough that it made me feel like I have known this individual for years. Which is a good quality to have in an associate that makes the clientele so comfortable. Which in turn draws people to do business with their office. So one day soon I hope that we get to meet face to face not only Mrs Hudson but as well as Mrs Kathy Thurman-Edwards as well. I would definitely recommend doing business with this particular State Farm office just simply because of how they make you feel and how they listen to you. Just because they sell State Farm Insurance not all offices are the same. Thank you and God bless"

"I highly recommend Ms. Valerie Meitzler to anyone looking for support in searching for insurance plans. Dealing with insurance stuff can sometimes feel overwhelming, but Ms. Valerie Meitzler made it so much easier. I’m so grateful for her help and the amazing service she provided. If you’re looking for someone who’s not just great at what they do but also incredibly kind and supportive, I highly recommend Ms. Valerie Meitzler."

"Everybody has been nice, helpful, and had acted with a sense of urgency everytime I call."

"I can’t say enough great things about Kathy Thurmond Edward’s State Farm staff. They are always available when I need them—whether it’s answering questions, helping with claims, or just providing guidance. Velma always goes above and beyond to make sure everything is taken care of quickly and thoroughly. It’s clear they truly care about their clients and work incredibly hard to deliver top-notch service. Thankful for them!"

"I have nothing but good things to say about this State Farm location. Nicki Reed, my agent, is the best. She has helped my family and I get the best coverage on our home and vehicles. When I needed help understanding something, she broke it down for me perfectly. She checks up on us and makes sure we are always up to date on our policies. Truly recommend Nicki. Aside from her great work ethic, she is kind and honest."

"Nicki Reed, is absolutely amazing. She has helped me for years try to get a lower quote on auto insurance. Once she got an acceptable quote, and notified me immediately. She even called (with me) my current auto provider and helped me cancel and discontinue insurance and payments. She told me about the state farm app and got me setup. She is so friendly, knowledgeable, and extremely helpful. Thank you, Nicki, for making this process so easy and delightful!"

"Thankful for Amber on team KTE making this auto insurance process a breeze. She kindly answered any and all questions that I had, which were many. Highly recommend reaching to their team for assistance."

"Jake Velma was very patient, professional and helpful to work with. He is one of the best!"

"The entire staff is so easy to work with,and are so responsive to our needs as older clients.In our option they receive 10 stars."

"Valarie was a huge help in establishing my insurance and was able to reach all my needs . Very professional . Recommend this agency to anyone looking to get insurance"

"Excellent customer service! Knowledgeable agent and always takes her time to answer questions.Nikki is always professional!"

"Valerie was amazing. Because I’m so young I had millions of questions regarding policies, coverage plans etc. Valerie was not only able to answer all of my questions effectively she answered them promptly as well. I’ve already referred some family and friends."

"I recently switched my auto insurance after years with another company. Jake Mathenia walked me through every step and made it the easiest and fastest process to have my policy transferred! His response time was so much faster than any other insurance agent I’ve dealt with, and he explained everything in a way I could easily understand. 10/10 would recommend!"

"When looking to change insurance companies, I had the great pleasure of meeting Jake Mathenia at State Farm. There is a world of difference between being a number to Progressive and having an actual agent at State Farm. In addition to giving me an incredibly better rate for my home and auto coverage he was just a joy to work with. He’s competent efficient and does what he says he’s going to do. I couldn’t have asked for a more satisfactory experience."

"“Life moves pretty fast…”, as Ferris Bueller reminds us, and sometimes things jump the tracks. Fortunately, when they did, Valerie Meitzler at Kathy Thumond Edwards State Farm Agency, had my back. Valerie worked efficiently and effectively to secure the coverage I needed and set things right. Thank you Valerie!"

"Jake at State Farm, Jake Mathenia is a pleasure to do business with. He did a great job handling both auto and homeowners insurance when it was time for me to make the switch to State Farm. Jake gives great service and I was comfortable knowing that he would take care of all my insurance needs! Thanks Jake!"

"We used Valerie Meitzler to combine our home and auto insurance when we got married. She made it a seamless process and helped us along the way. She was always available for questions and was gracious with us if we had last minute worries! I cannot overstate how helpful she was!"

"I have been a State Farm customer for years! My overall experience has been superb! I’ve never experienced any issues, and any questions and/or concerns that I have had have always been addressed in the most professional manner from agent, Nicki Reed. I would definitely recommend State Farm (Kathy Thurmond Edward’s) Branch for your insurance needs. Be sure to ask for Nicki!"

"Nikki Reed was a great help when I was looking for home and car insurance. She answered all my questions and made me feel at home. Thanks Nikki"