
State Farm® Insurance Agent Kathy Thurmond-Edwards
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rosie Velasco
April 25, 2025
"Thankful for Amber on team KTE making this auto insurance process a breeze. She kindly answered any and all questions that I had, which were many. Highly recommend reaching to their team for assistance."
"Thank you so much for the wonderful review! We’re thrilled to hear that Amber made your auto insurance experience such a breeze. She’s a pro at answering all the questions (no matter how many!), and we’re lucky to have her on TeamKTE. We truly appreciate your recommendation. We are here when you need anything. "
Angelic Mosby
April 25, 2025
"Jake Velma was very patient, professional and helpful to work with. He is one of the best!"
"Thank you so much for your kind words! We’re lucky to have both Jake and Velma on our team—they truly care about making insurance easier and more understandable. We’ll be sure to pass along your praise. Come see us anytime—we’re always here to help!"
Kenneth Crego
April 23, 2025
"The entire staff is so easy to work with,and are so responsive to our needs as older clients.In our option they receive 10 stars."
Alfred Waddell
April 22, 2025
"Valarie was a huge help in establishing my insurance and was able to reach all my needs . Very professional . Recommend this agency to anyone looking to get insurance"
"Thank you so much for the kind words! We're thrilled to hear Valerie was able to help you feel confident and supported throughout the process. Thanks for trusting TeamKTE and for the awesome shoutout - we've got your back anytime!"
Lamont Westbrooks
April 22, 2025
"Excellent customer service! Knowledgeable agent and always takes her time to answer questions.Nikki is always professional!"
"Thank you so much, Lamont! We’re thrilled to hear you had such a great experience with Nicki. She’s a rockstar when it comes to combining knowledge with top-notch service—and she truly cares about making sure every question gets answered. We appreciate your trust and your kind words!"
Mya Semore
April 22, 2025
"Valerie was amazing. Because I’m so young I had millions of questions regarding policies, coverage plans etc. Valerie was not only able to answer all of my questions effectively she answered them promptly as well. I’ve already referred some family and friends."
"Thanks so much for the awesome review! We know insurance can feel like learning a new language, so we're glad Valerie was able to walk you through it all and make things simple. Big thanks for sending your crew our way-we'll treat them like family. We're here when you need us. "
Katie Lane Harris
April 21, 2025
"I recently switched my auto insurance after years with another company. Jake Mathenia walked me through every step and made it the easiest and fastest process to have my policy transferred! His response time was so much faster than any other insurance agent I’ve dealt with, and he explained everything in a way I could easily understand. 10/10 would recommend!"
"Thank you so much for the kind words and the 10/10 recommendation! We’re thrilled to hear that Jake made the switch so smooth and stress-free for you. Clear communication and quick service are what we strive for, and we’re glad Jake delivered! We’re lucky to have him on #TeamKTE—and even luckier to have you with us now!"
Tori Petty
April 17, 2025
"When looking to change insurance companies, I had the great pleasure of meeting Jake Mathenia at State Farm. There is a world of difference between being a number to Progressive and having an actual agent at State Farm. In addition to giving me an incredibly better rate for my home and auto coverage he was just a joy to work with. He’s competent efficient and does what he says he’s going to do. I couldn’t have asked for a more satisfactory experience."
"Thank you so much for the kind words and for choosing to trust us with your insurance needs! We’re thrilled to hear that Jake made the process easy and enjoyable! Having a dedicated agent truly makes a difference, and we’re lucky to have Jake on our team. Welcome to the State Farm family and TeamKTE!"
Bob Hetherington
April 17, 2025
"“Life moves pretty fast…”, as Ferris Bueller reminds us, and sometimes things jump the tracks. Fortunately, when they did, Valerie Meitzler at Kathy Thumond Edwards State Farm Agency, had my back. Valerie worked efficiently and effectively to secure the coverage I needed and set things right. Thank you Valerie!"
"We love a good Ferris Bueller reference—and we love our customers even more! Thank you for the kind words. Valerie is a rockstar, and we’re so glad she was there to help when life took a detour. We truly appreciate you being part of the #TeamKTE family!"
Catherine Barzizza
April 16, 2025
"Jake at State Farm, Jake Mathenia is a pleasure to do business with. He did a great job handling both auto and homeowners insurance when it was time for me to make the switch to State Farm. Jake gives great service and I was comfortable knowing that he would take care of all my insurance needs! Thanks Jake!"
"Thank you so much for the kind words and for trusting Jake and our team with your insurance needs! We're thrilled to hear that he made your switch to State Farm smooth and stress-free. We're lucky to have Jake on TeamKTE. We're here when you need anything!"
Sarah Kerst
April 16, 2025
"We used Valerie Meitzler to combine our home and auto insurance when we got married. She made it a seamless process and helped us along the way. She was always available for questions and was gracious with us if we had last minute worries! I cannot overstate how helpful she was!"
"Thank you, Sarah! We're so glad Valerie was able to make the process smooth and stress-free. Getting married is such an exciting time, and we're honored to have played a small part in helping you start this new chapter. Valerie truly cares about her customers, and your kind words mean the world to our team."
Danita Dockery
April 11, 2025
"I have been a State Farm customer for years! My overall experience has been superb! I’ve never experienced any issues, and any questions and/or concerns that I have had have always been addressed in the most professional manner from agent, Nicki Reed. I would definitely recommend State Farm (Kathy Thurmond Edward’s) Branch for your insurance needs. Be sure to ask for Nicki!"
"Thank you so much for your kind words and continued loyalty! I’m so glad to hear that you’ve had such a positive experience over the years. It truly means a lot to us to know that your questions and concerns have always been handled with care. We appreciate your recommending our office—and especially for the shoutout to our awesome Nicki! We're always here to help whenever you need us."
Pamela Gill
April 4, 2025
"Nikki Reed was a great help when I was looking for home and car insurance. She answered all my questions and made me feel at home. Thanks Nikki"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and appreciate our Nicki. When you need any assistance in the future, please reach out. We are here to help! #TeamKTE"
Barbara Hicks
April 3, 2025
"Jake was awesome"
"We’re honored by your positive feedback & so glad you appreciate our Jake! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Janet McGehee
March 13, 2025
"Velma Hayslett took complicated changes to our policies and GOT IT DONE! She is great at explaining insurance issues I don’t understand, patient and thorough. What more can you ask for? Big fan of Ms. Hayslett. Thanks for your help."
"Thank you so much for your kind words. We're thrilled to hear that Velma provided such excellent service. She truly is a valuable part of TeamKTE and we'll be sure to share your wonderful feedback with her. We appreciate your support and look forward to assisting you in the future. "
Teresa Brignole
March 13, 2025
"If you are needing help with insurance Nicki Reed is your go to person. I was having issues getting home owners insurance due to previous claims. Nicki worked her magic and was able to get me insurance at a great rate. Nicki is very knowledgeable and very personable which made for a great experience! I can’t express how grateful I am to have her as my agent! Thanks Nicki! You’re the best!!"
"Thank you so much for your thoughtful review! We’re delighted to hear that Nicki was able to work her magic and find the right insurance for you. Her knowledge and personable approach truly make a difference, and we’re lucky to have her on our team. We appreciate your trust in us and look forward to continuing to serve you!"
GuoRong Wu
March 5, 2025
"joanna is a very good agent. She is very professional and patient to help me"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Roger Allmon
January 30, 2025
"Nicki Reed is great, very detailed and a pleasure with whom to spend time. She knows all aspects of protecting a family's assets, and saved us thousands of dollars. From our ecperience, I highly recommend her and the staff."
"Thank you for taking the time to share your thoughts about our Nicki! We’re glad to know you’re satisfied with the service at TeamKTE. When you have any questions or need assistance, we’re here to help!"
Kyle Dearen
January 30, 2025
"I have been a client for more than 25 years and they are the best. Kathy Thurmond-Edwards is the best State Farm agent ever. Every time I call they are so professional and personable! Great job TEAM! Client FOREVER!"
"Kyle, we appreciate the feedback and want to thank you for being a valued customer of ours! "
Let’s Motivate Together
January 15, 2025
"Mrs. Nikki demonstrated exceptional precision, kindness, and courtesy, ensuring I received everything I requested. I appreciate how she followed up on details regarding my quote. She handled business professionally and I highly recommend working with her for a quote. I assure you that you will receive outstanding customer service."
"Thank you for taking the time to share your thoughts about our Nicki! She is the best & we're glad to know you’re satisfied with the service here at TeamKTE If you ever have any questions or need assistance, we’re here to help!"
Radha Nath
December 17, 2024
"Team was very helpful and courteous!! Looking forward to working with them!"
"Thanks for your kind words. We look forward to working with you as well! "
Liz Lemley
December 16, 2024
"As I have previously stated in reviews for various State Farm agencies, I have always been more than satisfied. I have now been a customer of three different local agencies (two of which, including this one, I transferred to because of the stellar agent, Jake M.) I can say without a doubt that the KTE office is by far the best. Aside from the amazing service I have consistently received from Jake, the quality of service that this specific office provides is above and beyond. Compared to the other SF offices I've worked with, Kathy's office is superior when it comes to availability and customer service. I pass by her billboard all the time that states "Office Hours- Always" and this simple statement is spot on. Thank you, Kathy, Jake, and the entire KTE office for being there for me ALWAYS!"
"Liz, thanks so much for your kind words. We really appreciate you and look forward to a great future. "
Mike Calamis
December 11, 2024
"Nicki reed is the best. She’s been very helpful over the years and very professional. She’s also funny and easy to talk too"
"Thanks, Mike, for the great review about our Nicki. She works hard to provide the best service possible, and it's always rewarding to receive such positive feedback!"
Ceretha Echols
December 11, 2024
"State Farm has really been life-saving. Nicki Reed is the best person to talk to. She has a lot of patience. Any questions I have had, Nicki is always there to answer them. She always returns my phone calls and emails in a timely manner. I have received the biggest deals with this company.I have received discounts on policies and more. Nicki is always checking on me and making sure things are going right or if I might need any other assistance. I love Nicki Reed."
"Ceretha, we pride ourselves on having a dedicated team that truly cares about our customers. Our Nicki consistently goes above & beyond! Thanks for recognizing her hard work. #Teamkte"
Christie Baker
December 11, 2024
"Nikki was an absolute pleasure to work with, was very knowledgable, and made sure we got the best rates possible. Highly recommend."
"Thanks Christie. Your 5-Star Review motivates us to continue delivering top-notch service. We are thrilled to hear about your positive experience with our Nicki Reed."