State Farm® Insurance Agent Kathy Thurmond-Edwards

"Nicki Reed is great, very detailed and a pleasure with whom to spend time. She knows all aspects of protecting a family's assets, and saved us thousands of dollars. From our ecperience, I highly recommend her and the staff."

"I have been a client for more than 25 years and they are the best. Kathy Thurmond-Edwards is the best State Farm agent ever. Every time I call they are so professional and personable! Great job TEAM! Client FOREVER!"

"Mrs. Nikki demonstrated exceptional precision, kindness, and courtesy, ensuring I received everything I requested. I appreciate how she followed up on details regarding my quote. She handled business professionally and I highly recommend working with her for a quote. I assure you that you will receive outstanding customer service."

"Team was very helpful and courteous!! Looking forward to working with them!"

"As I have previously stated in reviews for various State Farm agencies, I have always been more than satisfied. I have now been a customer of three different local agencies (two of which, including this one, I transferred to because of the stellar agent, Jake M.) I can say without a doubt that the KTE office is by far the best. Aside from the amazing service I have consistently received from Jake, the quality of service that this specific office provides is above and beyond. Compared to the other SF offices I've worked with, Kathy's office is superior when it comes to availability and customer service. I pass by her billboard all the time that states "Office Hours- Always" and this simple statement is spot on. Thank you, Kathy, Jake, and the entire KTE office for being there for me ALWAYS!"

"Nicki reed is the best. She’s been very helpful over the years and very professional. She’s also funny and easy to talk too"

"State Farm has really been life-saving. Nicki Reed is the best person to talk to. She has a lot of patience. Any questions I have had, Nicki is always there to answer them. She always returns my phone calls and emails in a timely manner. I have received the biggest deals with this company.I have received discounts on policies and more. Nicki is always checking on me and making sure things are going right or if I might need any other assistance. I love Nicki Reed."

"Nikki was an absolute pleasure to work with, was very knowledgable, and made sure we got the best rates possible. Highly recommend."

"KTE is the absolute best!!! She reviewed my insurance coverages with me today & we updated my coverages to best suit my needs. She & her staff are customer service professionals who make you feel appreciated! I would absolutely recommend her to anyone wanting the best, most professional & knowledgeable, and friendliest insurance agent in the Memphis area!!"

"Jake was prompt and he was very knowledgeable about what I needed to start my coverage today. Awesome job,Jake. Keep it up."

"After an initial call to the State Farm customer service number, I followed up with a call to KTE and was referred to Velma Hayslett. Velma is a compassionate ace at her job. She is patient and thorough. She anticipates the calls that I would receive from State Farm claims and the content. Kathy was very helpful, too, as if I was a close relative. She followed our claim, as well with personal service on our behalf."

"Team KTE is the best! Great customer service!"

"I am a senior citizen. I called to get a quote for Term life Insurance. I had the pleasure of speaking to an excellent and outstanding young man by the name of Jake. He was professional, knowledgeable, friendly, and courteous. Jake is an invaluable asset and a positive reflection for the State Farm Insurance Agency. Thank you"

"It was indeed a pleasure today to sign a combined home/auto policy with Kathy Edwards and Nicki Reed and this State Farm Agency. I moved my accounts from another insurer. I found the office cheerful and professionally managed. Both Kathy, as agent ,and Nicki, account representive, were extremely knowleable and helpful in assisting me in selecting the best policy. It is my pleasure to recommend this agency to anyone looking for either a new home or auto policy or considering switching from an agency that they are unhappy with or not meeting their needs."

"Hands down I love Jenny Wolf. She makes sure you understand everything before signing or agreeing to anything no matter how long it takes you. She is there for you whenever you need her and she tries to save you as much money as possible. Plus she really sweet."

"Always enjoy my visit with Nikki in Memphis she is very helpful and nice . Love the entire staff."

"I hit a deer on my motorcycle and am fortunate to not be injured very bad. I was concerned about replacing the motorcycle and how the insurance would work out. However, State Farm came though for me! I am pleased with the settlement after the bike was totaled and was able to replace my motorcycle within a few weeks!! I am ready to ride again!! Thank You State Farm, Jenny and Nicki !!"

"Jake was so helpful! He answered every question I had and made the process easy!"

"Highly recommend speaking with Jake, he was very helpful and made the process very smooth for me. Customer service is 10/10."

"I am amazed by the level of personal contact and interest that this agency surrounds me with."

"I needed help installing the drive safe and save app on my husband's car. Kyle talked me through it when I couldn't get to the screen I needed. I couldn't have done it without him."

"I have been with State Farm and with Kathy Thurmond-Edwards for many years. She runs a great office. My recent policies review with Shelle went very smoothly. She was so helpful, answered all my questions, and a pleasure to work with."

"I really really appreciate everything State Farm has done for my family and I over the years,. Nothing but good vibes and positive out comes!! Thank you Val and the whole team!!"

"Kathy is amazing and her agents are awesome! Always gives you the beat rates and explains everything. I will say it's the best State Farm office around!"

"Looking for someone who will always have your back? Look no further...the folks at Kathy Thurmond-Edwards' office of State Farm Insurance know what to do to make your life a bit easier to manage. I recently followed Velma Hayslett from her former State Farm office to Kathy's office - and can highly recommend their services for anyone looking for competency and excellence in customer service."